Client work · On-demand · United States

TowPal — Roadside Assistance Ecosystem

When your car dies on a highway shoulder, an app has one job: get verified help to your GPS pin, fast. TowPal was built around that moment — for the US market, end to end.

Role Full ecosystem buildDeliverables Customer app · Provider panel · Admin · WebsiteMarket United States 🇺🇸Services Tow · Lockout · Jump start · Tire · Fuel
live product
🚚 Provider · 6 min away

Representative product interface

The challenge

Roadside assistance is a two-sided, time-critical marketplace. Stranded drivers need instant request flows for five different services, transparent pricing and live visibility of incoming help. Providers need job dispatch, navigation and earnings. And the operator needs an admin layer to verify providers, monitor jobs and keep quality high — across a market where response time is the entire product.

What we built

We delivered the complete ecosystem: a customer app where drivers drop a pin, pick a service — tow, lockout, jump start, tire change or fuel delivery — see pricing upfront and track their provider live to the meter; a provider panel for accepting jobs, navigation and earnings; an admin panel for provider verification, dispatch oversight and reporting; and the public website. Launched for the US market with the reliability a breakdown moment demands.

Key capabilities

Inside the build

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